Updated 15th May 2016
Sumbitted by Jill Warburton
Community Engagement and Inclusion Manager (CEIM)
DFRS Dorset Fire & Rescue Service
See also page DFRS Dorset Chaplaincy Fire & Rescue Service UK on this website
DFRS has over 800 staff and 96 Community Volunteers who receive training in our Faith Code as part of their learning on Diversity and Inclusion and Community Engagement.
DFRS has 3 Diversity/Family/Quiet Rooms across the Service.
DFRS has Cultural and Faith Guides for staff on our intranet and have published presentations for example for practising Muslims who are Operational at Ramadan and their managers.
DFRS Dorset Fire and Rescue Service is an Associate Member of Faithnet South West and has adopted a Faith Code based on our values:
Code of Conduct Faithnet South West and DFRS
Building Good Relations with People of Different Faiths and Beliefs code of conduct –
As an associate member of Faithnet Southwest, Dorset Fire and Rescue Service abides by the following code of conduct which is in line with our Values:
As members of the human family, we should show each other respect and courtesy. In dealings with people of other faiths and beliefs this means exercising good will and:
· respecting other people’s freedom within the law to express their beliefs and convictions
· learning to understand what others actually believe and value, and letting them express this in their own terms
· respecting the convictions of others about food, dress and social etiquette and not behaving in ways which cause needless offence
· recognising that all of us at times fall short of the ideals of our own traditions and never comparing our own ideals with other people’s practices
· working to prevent disagreement from leading to conflict
· always seeking to avoid violence in our relationships
When we talk about matters of faith with one another, we need to do so with sensitivity, honesty and straightforwardness. This means:
· recognising that listening as well as speaking is necessary for a genuine conversation.
· being honest about our beliefs and religious allegiances
· not misrepresenting or disparaging other people’s beliefs and practices
· correcting misunderstanding or
misrepresentations not only of our own but also of other faiths whenever we come across them
· being straightforward about our intentions
· accepting that in formal inter-faith meetings there is a particular responsibility to ensure that the religious commitment of all those who are present will be respected
All of us want others to understand and respect our views. Some people will also want to persuade others to join their faith. In a multi-faith society where this is permitted, the attempt should always be characterised by self-restraint and a concern for the other’s freedom and dignity.
· respecting another person’s expressed wish to be left alone
· avoiding imposing ourselves and our views on individuals or communities who are in vulnerable situations in ways which exploit these
· being sensitive and courteous
· avoiding violent action or language, threats, manipulation, improper inducements, or the misuse of any kind of power
· respecting the right of others to disagree with us
We have a great deal to learn from one another which can enrich us without undermining our own identities. Together, listening and responding with openness and respect, we can move forward to work in ways that acknowledge genuine differences but build on shared hopes and values.
DFRS MultiFaith Service Chaplaincy
Volunteer Fire Chaplain
Volunteer Role Description
Your role as a Volunteer Fire Chaplain is to support Dorset Fire and Rescue service in its aim to “work in partnership to make Dorset safer”. This volunteering role is designed for those who have a passion for our community and involves supporting our staff and communities of Dorset in 4 main areas:
· Providing pastoral care to staff and other fire service volunteers. This will be based on your own faith view but inclusive and available to all, in line with our Values and the Faithnet SouthWest code of Conduct. In this work you will be liaising with our Employee Support team and Staff Counsellor
· Signposting members of staff from other faiths or none to sources of support and advising the Fire Service on areas such as our Faith/Diversity Rooms and any relevant procedures.
· Community Engagement. Noticing what’s going on within your own community and advising us of events we can attend or where there are vulnerable people who are in need of a Home Safety Visit(with their permission). Understanding and promoting the use of the Safe and Independent Living (SAIL) form and being able to advise your communities on the benefits of fire safety.
· Officiating at Religious acts and Services and representing the Service at formal functions
We envisage a time commitment from you of no more than 1 day per month.
We will provide a Faith Point of Contact who will support the Fire Chaplain Network, share best practice and be the first point of contact for faith-based issues.
We will also support the Chaplain’s network by providing a fire service Volunteer Coordinator, who will be your first point of contact for all Dorset Fire and Rescue Service related issues and facilitate ‘keeping in touch’ meetings. We’ll also provide you with a contact person at your local Fire Station and enable you to be as involved as you want to be with local initiatives and events.
We will treat you and all volunteers in line with our Equality, Diversity & Inclusion Procedure and Values, and cover you with our insurance whilst volunteering for us.
Please see our Volunteer Agreement for more information about what we will expect from you, and what support you can expect from us.
We will reimburse you for out-of-pocket expenses on production of receipts or similar evidence as follows:
· Travel to and from home to your designated Fire Station and to headquarters for, for example, Keeping In Touch meetings. Payment of actual costs of public transport or mileage at agreed rates if using your own vehicle.
· Meal expenses to a maximum of £9.03, where you have completed at least 4 hours voluntary work in a day covering a normal meal time period.
· Phone call costs at 10p per minute when related to your role as a Volunteer Fire Chaplain.
Fire Chaplain Volunteer Commitment
This commitment highlights the expectations between Dorset Fire & Rescue Service and its volunteers. This commitment applies equally to all of our Community Volunteers.
Your role as a Chaplain Volunteer is to support Dorset Fire & Rescue Service in its aim to be “working in partnership to make Dorset safer”.
Dorset Fire & Rescue Service will:
· Welcome you into our team of volunteers
· Provide you with a full induction and offer any training necessary
· Provide you with a Point of Contact who will support you within the role of Chaplain, share best practice and be the first point of contact for faith based issues.
· Provide you with our Volunteer Coordinator who will be your first point of contact for all fire service related issues and facilitate ‘keeping in touch’ meetings
· Provide you with a contact person at your local Fire Station
· Treat you and all volunteers in line with our Equality, Diversity & Inclusion Procedure and Service Values
· Reimburse you for out-of-pocket expenses on production of receipts or similar evidence
· Cover you with our insurance whilst volunteering
· Implement the Faithnet Southwest Code of Conduct
· Implement good Health & Safety practice in accordance with our H&S system and ensure you are aware of the lone working procedures
· Listen to your concerns if things aren’t going right and try to resolve fairly any problems or difficulties you may have whilst you volunteer with us
· Recognise that you are a volunteer and have other commitments
· Give you access to any service benefits
In return we ask that you:
· Attend your induction and any training required
· Comply with Fire Service Values, the Faithnet Soutwest and DFRS Code of Conduct and Equality, Diversity and Inclusion Procedure.
· Maintainin the confidential information of the organisation and its clients, adhering to the principles of the Data Protection Act 1998 and our Information Management procedure
· Raise any concerns you have that things aren’t going right with the appropriate member of Dorset Fire & Rescue staff
· Inform your insurance company that you may be using your car to attend volunteering events.
· Meet your volunteering commitments to the best of your ability.